Privacy Statement
In the following we would like to inform you about our privacy policy. Here you will find information about the collection and use of personal data when using our website and our App factcollect. We comply with the data protection laws applicable in Germany. You can access this declaration at any time on our website.
The office named in the imprint is responsible.
Personal data
You can visit our website without providing personal data.
If you contact us as the website operator using the contact options offered, your details (name, e-mail address) will be stored so that we can use them to process and respond to your enquiry. This data will not be passed on to third parties without your consent.
All personal data will only be stored for as long as is necessary for the stated purpose (processing your enquiry or handling a contract). Retention periods under tax and commercial law are taken into account.
Registration for factcollect app use
Personal data provided when registering for factcollect (contact person, telephone number, email) will only be used for communication between us and you and will not be shared with third parties.
You can leave a comment in the app. This comment is stored by us and is used for product improvements. If you agree (ticked), your comment can also be used as a reference on our website. This comment, unless signed by name, can only be associated with your hotel/accommodation. In case of legal violations in the comment for which we can be prosecuted, we therefore hold the hotel responsible.
Right of information and withdrawal
You have the right at any time to enquire free of charge and without delay about the data collected about you. You have the right to withdraw your consent to the use of your specified personal data at any time with effect for the future. An informal communication by e-mail is sufficient for the withdrawal. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.
Server log files
In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:
The office named in the imprint is responsible.
Personal data
You can visit our website without providing personal data.
If you contact us as the website operator using the contact options offered, your details (name, e-mail address) will be stored so that we can use them to process and respond to your enquiry. This data will not be passed on to third parties without your consent.
All personal data will only be stored for as long as is necessary for the stated purpose (processing your enquiry or handling a contract). Retention periods under tax and commercial law are taken into account.
Registration for factcollect app use
Personal data provided when registering for factcollect (contact person, telephone number, email) will only be used for communication between us and you and will not be shared with third parties.
You can leave a comment in the app. This comment is stored by us and is used for product improvements. If you agree (ticked), your comment can also be used as a reference on our website. This comment, unless signed by name, can only be associated with your hotel/accommodation. In case of legal violations in the comment for which we can be prosecuted, we therefore hold the hotel responsible.
Right of information and withdrawal
You have the right at any time to enquire free of charge and without delay about the data collected about you. You have the right to withdraw your consent to the use of your specified personal data at any time with effect for the future. An informal communication by e-mail is sufficient for the withdrawal. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.
Server log files
In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:
- Visited page on our domain
- Date and time of the server request
- Browser type and browser version
- Operating system used
- Referrer URL
- IP address